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// FULL REMOTE · · 2026

We build AI agents that actually work.

We design, train and put into production vertical AI agents for sales, customer support, documents and operations. Not conference demos: systems that run, get measured and pay for themselves. For SMEs and public bodies, full remote from Italy.

// 01 — Definitions

Three different things. We do the last two.

AI is not one thing. Knowing which level you are working at changes everything: complexity, cost, ROI, risk.

Level 1

Chatbot

It answers, it does not act: no tools connected. Useful for recurring questions, and almost always the starting point.

// FAQ assistant
// 02 — What we build

Four processes where agentic AI actually works.

We do not build "generic AI". We go vertical on high-volume processes with clear rules, where an agent can be measured and make a difference.

Sales & Lead Ops

Inbound lead qualification, scoring, CRM sync, notifications to the human rep. The agent filters, the human closes.

stack Claude · n8n · Mailchimp · Google Sheets

Customer Support

First-contact triage, answers to recurring questions, routing to the right team. It cuts response times and frees people for the hard cases.

stack Claude · RAG · Zendesk · HelpScout

Document & Content Ops

Data extraction from invoices, contracts and PDFs. Classification, summaries, structured output ready for your back office.

stack Claude · vector DB · OCR · webhook

Process Automation

Orchestration across your business tools. Workflows that decide, check and verify. More than Zapier, less than a custom enterprise integration.

stack n8n · MCP · Python · webhook
// 03 — Method

Four phases. Measurement at every step.

No big bang. No "we will deliver your AI in six months". We work in short iterations, with an agent running alongside your team before it takes over a task.

→ PHASE 01
1 week

Technical discovery

We map the process, the data you already have, the tools in use and the constraints (GDPR, compliance, hosting).

→ PHASE 02
2 weeks

Shadow prototype

The agent sits beside the human and suggests answers and actions. We measure accuracy before go-live.

→ PHASE 03
2–4 weeks

Calibration + deploy

Prompt tuning, eval set, integration, gradual rollout from shadow to auto mode.

→ PHASE 04
ongoing

Operations & measurement

Quality monitoring, cost per call, latency. Weekly or monthly tuning.

We work on three projects at a time. We select projects, we do not take them all. If there is no fit we say so straight away.
// 04 — Stack & skills

Real tools, chosen for production.

LLM models
Claude (Anthropic) primario · OpenAI · Mistral · self-hosted open models for sensitive data
Orchestration
n8n · LangGraph · Anthropic Agent SDK · custom Python
Retrieval
pgvector · Qdrant · BM25 + reranking · MCP for knowledge bases
Integrations
REST API · webhook · MCP · connectors for CRM, email, calendars, back office
Hosting
Cloudflare Workers · AWS · Italian servers for sensitive data or public bodies
Compliance
GDPR-by-design · conversation logs · audit trail · configurable data residency
// 05 — Numbers

Real numbers, not slides.

Numbers from the Gestione Pagine network — search, social and campaigns. Aggregated, verified, rounded down.

+2.000.000
cross-platform followers
+95.000
search impressions / month
+50
projects in the network
+5.000.000
leads generated
Case 01 · In production

Sales AI · Gestione Pagine S.R.L.

Conversational agent for lead qualification on Instagram DM, WhatsApp Business and web chat. It extracts four scoring fields, offers an audit and routes to the right channel. Structured JSON output, human fallback always on, supervision via Telegram.

5 minaverage response time
€0.02cost per conversation
JSONstructured output
3 channelsIG · WA · Web
A system that runs · WhatsApp Business
Linothe AI switchboard that answers for you

It answers routine questions on WhatsApp, day and night, in the company's own voice. When a request falls outside its scope it hands over to a person, with the context already gathered. It is live on the Gestione Pagine number: write to it and watch it work.

// Progetti in produzione

Every project is a system that runs.

Not slides: systems in production, with real numbers. Inside each card, how we built it.

"AI does not replace people. It replaces the work you would never have wanted to ask a person to do."
// 06 — Who is behind it

Daniele Testa

Founder · Agentic AI Agency

For over ten years I have been building digital products and editorial networks. Agentic AI Agency is the Gestione Pagine S.R.L. business unit dedicated to AI agents and agentic systems. We work full remote from Italy, in English and Italian, with SMEs and public bodies.

The principle behind our work: the agents we build must be sustainable and decisive, and do better than the human alternative on a specific task. Otherwise we do not put them into production.

// 07 — FAQ

Straight answers.

How much does a project cost?
It starts with a start-up fee of €2,000: it covers the technical discovery and the first shadow-mode prototype. From there the project is quoted on complexity and expected outcome — no fake price list. Ongoing operations run on a monthly fee or a success fee.
How long does it take to go live?
Five to eight weeks from kickoff for the first agent in shadow mode, plus two weeks to reach auto mode. Complex agentic systems: three to four months.
Does my customer data stay in Italy?
Configurable per project. For public bodies and regulated sectors we work only with European or Italian hosting and with models that allow guaranteed data residency.
What happens if the agent gets it wrong?
Every agent has an eval set, a human fallback, conversation logs and a confidence threshold. Below the threshold it escalates to a person. We measure accuracy in shadow mode before go-live.
Can I try before paying for the setup?
Shadow mode is the trial: the agent runs on your real process and suggests, but never acts without human approval. Only once you have the numbers in front of you do we decide whether to go to auto mode.
Do you work with public bodies?
Yes. GDPR compliance, EU/IT hosting, and we can work alongside suppliers already accredited. We also work on public tenders and funding tied to digitalisation.
// 08 — Contact

Want to bring AI into your process?

Tell us who you are and your idea in two lines. We assess the fit and get back to you. No sales pitch.

Minimum start-up fee · €2,000